Frequently Asked Questions

FAQs

You can find all the answers to commonly asked questions here. We are committed to providing quality service. If you still have a question, please email us directly.

  • 1. Pick your service by submitting a writing inquiry form and uploading your current resume (if applicable) we will contact you within 12 hours of submission.

    2. Receive a next steps email with our ELAB Client Agreement, invoice, and questionnaire

    3. Allow 7-14 business days for document/service completion--upon receipt of payment, signed client agreement, questionnaire, and related jobs you plan to apply for

    4. Receive a draft of your document to review, the drafting process includes unlimited revisions

    5. Upon completion of your service you will receive your final draft in a Word and PDF file

  • Payment must be made in full prior to any work being started. We accept ACH Transfers, Visa, Mastercard, Discover and Apple Pay.

  • ATS is a software recruiters use to filter applicants through the hiring and recruitment process. This software scans resumes for relevant keywords such as skills, job titles, and education to determine who should move to the next phase of the hiring process. All ELAB Resumes are ATS friendly, properly formatted with strong keywords and quantitative data to increase your chance of interviews.

  • Yes, all resumes and documents completed will be kept on file. If you ever need a copy of your document, please feel free to contact us.

  • All purchases are final once payment is received. However, we are very flexible and will do our best to work with you to ensure the results you are looking for.